Frequently Asked Questions

LAVIOVA is more than just a nature-inspired fashion brand; it's a sanctuary for the soul, offering both stunning outfits and compassionate 1:1 mental consultation appointments to nurture inner peace and healing.

LAVIOVA is registered and headquartered in the USA, with our physical products manufactured in Asia. Despite our global manufacturing presence, LAVIOVA is an international company committed to serving customers worldwide, offering unlimited shipping to countries around the globe.

Yes, absolutely. Sustainability and environmental protection are at the heart of LAVIOVA. As a nature-oriented brand, we are committed to minimizing our environmental footprint and preserving the beauty of our planet. All our practices, from material sourcing to packaging, reflect our dedication to sustainable and eco-friendly principles.

Yes, although we are a USA company, we offer free worldwide shipping on all orders! Our products ship from Asia, where our manufacturing facilities are based. Please expect delivery within approximately 12 working days as a safe consideration, although actual delivery times may vary depending on transportation status and destination customs processes.

Yes, we offer gift wrapping services for all purchases. Simply select the gift wrapping option during checkout, and your order will be beautifully packaged and ready for gifting.

We do not offer customization of jewelry products currently. However, we can customize the gift package to your specific requirements, including adding a specific name and surprises to make your gift extra special.

To ensure the longevity of your LAVIOVA jewelry, we recommend avoiding exposure to harsh chemicals, perfumes, and excessive moisture. Clean gently with a soft cloth and store in a dry, air-tight container when not in use.

Our jewelry is crafted with hypoallergenic materials to minimize the risk of allergic reactions. However, if you have specific allergies or sensitivities, we recommend contacting us for more information.

While our jewelry is water-resistant to some extent, we recommend avoiding prolonged exposure to water, especially saltwater and chlorine, as it may cause damage to certain materials.

Our 1:1 appointments are tailored to address a wide range of topics, including but not limited to stress management, relationship concerns, personal development, and coping strategies for life challenges.

We offer flexibility in appointment formats, including video calls, phone calls, and messaging sessions. You can choose the method that best suits your comfort level and preferences.

Each 1:1 appointment session is a minimum of 1 hour. However, longer sessions may be available upon request to accommodate your specific needs and preferences.

Laviova offers online consultation appointments at a rate of $49 USD per hour, significantly lower than the prevailing market rates. This pricing reflects our commitment to helping individuals overcome their challenges affordably.

Yes, you can schedule recurring appointments based on your preferences and availability. For the reschedule details, please reach out to the page "CONTACT US".